Before you purchase anything from UDDO, please be sure to carefully read through our terms and conditions:
Accuracy of Content
We take every care to ensure that the description and specification of our products are correct at the time of publication. However, while the color reproduction of the products is a close representation, we cannot accept any responsibility for any variation in color caused by the browser software or computer system used by you. Orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website.
All items are always subject to availability, and all prices are stated in Philippine Peso.
UDDO discourages orders that are not final in decision on the part of the buyer. As is the case, placed orders on the web store will be reserved in the buyer’s name and has 48 hours to complete the order with the payment. If the order is not fulfilled within 48 hours, the transaction would be considered cancelled and would require the buyer to input the order again if he will go through with the purchase. We keep track of buyers who are in the habit of cancelling so please keep this in mind.
Returns and Exchanges
Exchanges are allowed within 5 days of receiving the merchandise and qualify only if shipped merchandise have defects in material and craftsmanship. If you were shipped the wrong order or faulty item, please notify us immediately by contacting our customer care at firstname.lastname@example.org and quoting the order number and fault or incorrect item. We will send you the correct item upon receipt of proof that you have sent back the wrong or faulty item.
Returns are available for items excluding pre-sale and discounted items. Items must be returned within 7 days of receipt for a refund and any received thereafter may be denied. All returning items must be shipped through traceable mail at the customer’s expense. The items must be returned in their original condition and packaging including tags and boxes.
Upon receipt of the package, all returned items will be inspected before a refund is issued. Refund will be received within 5 business days of the return being received and you will be informed via the email address that is listed on your UDDO account when the transaction is complete.
Shipping is non refundable except in cases where we have made an error.
Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of UDDO. You may not modify, distribute or re-post anything on this website for any purpose.